LEGAL REFERENCE

Your data. Your control. Our promise.

We handle your account, payment and personal information with the same care you'd expect from a brand built for Indonesia. This policy shows exactly how.

Data ProtectionPayment SecurityYour Privacy RightsTransparent PracticesIndonesia-Compliant
rans33 Your data. Your control. Our promise.

How we collect, use and protect your information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions about your privacy?

Email Support Reach our privacy team at [email protected] with any...
Account Settings Review and update your personal information, communication preferences...
Data Request Submit a formal request to access, correct or...
REVIEW SIGNALS

Why this policy matters to you

Encryption Standard

All account logins, payment transactions and personal data travel over SSL encryption. Your DANA, OVO, GoPay and QRIS deposits are...

No Third-Party Sales

We do not sell, rent or trade your personal information to marketers, data brokers or unrelated companies. Your privacy stays...

Fraud Prevention

We monitor account activity to detect and prevent unauthorized access, payment fraud and account takeover attempts in real time.

Local Compliance

Our privacy practices align with Indonesian data protection standards and the regulations governing gaming platforms in supported regions.

Cookie Transparency

We use cookies only to remember your login, track site performance and prevent abuse. You can manage cookie preferences in...

Annual Review

We audit this policy every 12 months and update it when our practices change. You'll see the revision date at...

BENCHMARKED

How our privacy approach stacks up

01

Data Minimization

We ask only for information required to verify your identity, process DANA, OVO, GoPay and QRIS payments, and deliver our services securely.

02

Transparent Logging

Your account activity, login history and transaction records are visible to you. We don't hide what we collect or how long we keep it.

03

User Control

You can update your profile, change communication settings, download your data or request deletion without penalty or delay.

04

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways with PCI-DSS compliance and fraud monitoring.

05

No Tracking Pixels

We don't embed tracking pixels on third-party sites or sell your browsing data to ad networks. Analytics stay within our platform.

06

Breach Notification

If we discover unauthorized access to your account or payment data, we notify you within 48 hours and guide you through recovery steps.

07

Vendor Audits

Any third-party service handling your data (payment processors, hosting providers) must meet our security and privacy standards or we don't use them.

PLATFORM SNAPSHOT

What protects your account every day

01
Two-Factor Authentication Enable 2FA on your account to require a second verification step beyond your password. Protects against unauthorized logins even if credentials leak.
02
Session Timeout Your account logs out automatically after 30 minutes of inactivity. Reduces risk if you step away from your device in a public space.
03
IP Monitoring We flag unusual login locations and device changes. You'll receive an alert if someone tries to access your account from an unfamiliar IP.
04
Payment Verification Deposits via DANA, OVO, GoPay and QRIS are verified through your bank or e-wallet provider. We never store your full payment credentials.
05
Withdrawal Confirmation When you request a payout, we send a confirmation email and require you to approve it within 24 hours before funds leave your account.
06
Privacy Dashboard View all connected devices, active sessions, recent logins and payment methods in one place. Disconnect any device you don't recognize instantly.

Privacy questions answered

We retain your account data for 7 years to comply with Indonesian financial regulations and fraud prevention requirements. After that period, we delete or anonymize it. You can request earlier deletion in supported regions.

We share only the minimum data required to process your deposit: your account ID, deposit amount and timestamp. Payment providers never receive your full name, email or account password. They handle your payment credentials separately under their own privacy policies.

Yes. Submit a data export request via your account settings or email [email protected]. We'll provide your profile information, transaction history, login records and communication preferences in a portable format within 30 days.

Your privacy rights remain unchanged. Any buyer or merger partner must agree to honor this policy and your data protections. We'll notify you of any material changes and give you the option to delete your account before the transition completes.

We process your data only in supported regions where local regulations allow our services. If you move to an unsupported region, we'll ask you to close your account and delete your data within 30 days in compliance with local law.

Live dealer streams are not recorded by us. Our sportsbook and slot activity is logged for fraud prevention and account security only. You can review your activity history anytime in your account dashboard.

We use essential cookies to keep you logged in and prevent fraud. Analytics cookies track page performance but don't identify you personally. You can disable non-essential cookies in your browser; essential ones must stay on for security.